Privacy Policy

🔐 Privacy Policy

Your privacy is critically important to us

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We Value Your Privacy

At First Dune, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data.

Last Updated: October 2025 | Effective Date: September 2025

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Secure Storage

Your data is encrypted and stored using industry-leading security standards

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No Selling Data

We never sell your personal information to third parties

Full Control

You have complete control over your personal data at all times

1️⃣ Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Contact our customer support team
  • Participate in surveys, contests, or promotions
  • Leave product reviews or feedback

Personal Information: Name, email address, phone number, shipping address, billing address, payment information

2️⃣ How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our products, services, and website
  • Prevent fraud and enhance security
  • Comply with legal obligations

3️⃣ Information Sharing

We may share your information with:

  • Service Providers: Payment processors, shipping companies, email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

We do NOT sell your personal information to third parties for marketing purposes.

4️⃣ Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

🎯 Your Privacy Rights

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Access Your Data

Request a copy of all personal information we hold about you

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Correct Information

Update or correct any inaccurate personal data

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Delete Your Data

Request deletion of your personal information

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Opt-Out

Unsubscribe from marketing emails at any time

🍪 Cookies & Tracking

Essential Cookies

Required for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site.

Marketing Cookies

Used to track visitors across websites to display relevant and engaging advertisements. You can opt-out of these cookies.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect website functionality.

📋 Additional Information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

💬 Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, we're here to help!

📧 Faisal.kpr.786@gmail.com

Exercise Your Rights

To access, correct, or delete your personal data, or to opt-out of marketing communications, please contact us. We will respond to your request within 30 days.

📧 Contact Privacy Team

Your Consent: By using our website, you consent to our Privacy Policy and agree to its terms. If you do not agree, please do not use our services.

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