365 Days Return

You have a full year to return any item you're not satisfied with

Full Refund

Get 100% of your money back - no questions asked

Quick Process

Simple, fast, and hassle-free return process

1️⃣ Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• Item must be unused and in the same condition you received it
• Item must be in original packaging
• Return must be initiated within 365 days of purchase
• Proof of purchase (receipt or order confirmation) required
• Item must not be damaged due to misuse or negligence

2️⃣ Non-Returnable Items

Certain items cannot be returned:

• Gift cards
• Downloadable software or digital products
• Items marked as final sale or clearance
• Personalized or custom-made items
• Items damaged after delivery due to customer misuse

3️⃣ How to Initiate a Return

Returning an item is easy! Just follow these simple steps:

1. Email us at Faisal.kpr.786@gmail.com with your order number
2. Tell us which item(s) you'd like to return and why
3. We'll send you return instructions and a return label (if applicable)
4. Pack the item securely in its original packaging
5. Ship the item back to us using the provided instructions

4️⃣ Refund Processing

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5-10 business days.

How to Exchange an Item

If you'd like to exchange an item for a different size, color, or model, email us at Faisal.kpr.786@gmail.com. We'll guide you through the exchange process and ensure you get exactly what you want!

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately with photos. We'll send you a replacement at no additional cost and cover all shipping expenses.

Wrong Item Received

If we sent you the wrong item by mistake, we sincerely apologize! Contact us right away and we'll send the correct item immediately with a prepaid return label for the wrong item.

When will I receive my refund?

Refunds are processed within 5-10 business days after we receive and inspect your returned item. The time it takes for the refund to appear in your account depends on your payment provider.

Can I return a sale or discounted item?

Yes! Our 1-year satisfaction guarantee applies to all items, including sale and discounted products, unless specifically marked as final sale.

What if I lost my receipt?

No problem! Just provide your order number or the email address used for the purchase, and we can look up your order in our system.

Can I return an opened product?

Yes, as long as the product is unused and in its original packaging. We understand you may need to open the box to inspect the item.

Our Promise to You

We want you to be 100% satisfied with your purchase. If something isn't right, we'll do everything we can to make it right. Your happiness is our priority!